Medportal Documentation
Help system
Setting up your Medportal email to send and receive messages from another account
**Please note: Google recently disabled the ability to send mail as from a regular Gmail account to a Google apps domain address like your @medportal.ca account. For the time being these instructions will no longer work. If a solution is found it will be updated.**
If you would like your medportal email to be able to retrieve messages automatically from other accounts, and be able to send mail from those accounts, follow these steps:
- Click the "email" icon in medportal to open your email.
- Click "Settings" at the top right of your email window.
- Beside "Send mail as:" click "Add another email address you own.
- In the new window, enter your full name, as you would like it to be displayed and the other email address you would like to check.
- Click "Next Step >>"
- Click "Send Verification"
- Keep this next window available for later and open a new browser window or tab.
- In the new browser window, log in to and check the email of your other account.
- In your other email account, you should now have a new email with the subject "Michael G. DeGroote School of Medicine Confirmation - Send Mail as XXXXXX". Open the email.
- In the email body, there will be a numeric confirmation code that you can paste into the window you left open from the other account, as well as a weblink you can click to confirm automatically.
- Either 1) Click the link in the email (will start with http://mail.google.ca/a/medportal.ca/) or 2) Copy and paste the numeric code into the confirmation window you left open and click "Verify"
You will now be able to send and receive messages from that account through your medportal email address
Featured Solutions
Setting up your Medportal email to send and receive messages from another account
**Please note: Google recently disabled the ability to send mail as from a regular Gmail account to a Google apps domain address like your @medportal.ca account. For the time being these instructions will no longer work. If a solution is found it will be updated.**
If you would like your medportal email to be able to retrieve messages automatically from other accounts, and be able to send mail from those accounts, follow these steps:
- Click the "email" icon in medportal to open your email.
- Click "Settings" at the top right of your email window.
- Beside "Send mail as:" click "Add another email address you own.
- In the new window, enter your full name, as you would like it to be displayed and the other email address you would like to check.
- Click "Next Step >>"
- Click "Send Verification"
- Keep this next window available for later and open a new browser window or tab.
- In the new browser window, log in to and check the email of your other account.
- In your other email account, you should now have a new email with the subject "Michael G. DeGroote School of Medicine Confirmation - Send Mail as XXXXXX". Open the email.
- In the email body, there will be a numeric confirmation code that you can paste into the window you left open from the other account, as well as a weblink you can click to confirm automatically.
- Either 1) Click the link in the email (will start with http://mail.google.ca/a/medportal.ca/) or 2) Copy and paste the numeric code into the confirmation window you left open and click "Verify"
You will now be able to send and receive messages from that account through your medportal email address
Frequently Asked
Setting up your Medportal email to send and receive messages from another account
**Please note: Google recently disabled the ability to send mail as from a regular Gmail account to a Google apps domain address like your @medportal.ca account. For the time being these instructions will no longer work. If a solution is found it will be updated.**
If you would like your medportal email to be able to retrieve messages automatically from other accounts, and be able to send mail from those accounts, follow these steps:
- Click the "email" icon in medportal to open your email.
- Click "Settings" at the top right of your email window.
- Beside "Send mail as:" click "Add another email address you own.
- In the new window, enter your full name, as you would like it to be displayed and the other email address you would like to check.
- Click "Next Step >>"
- Click "Send Verification"
- Keep this next window available for later and open a new browser window or tab.
- In the new browser window, log in to and check the email of your other account.
- In your other email account, you should now have a new email with the subject "Michael G. DeGroote School of Medicine Confirmation - Send Mail as XXXXXX". Open the email.
- In the email body, there will be a numeric confirmation code that you can paste into the window you left open from the other account, as well as a weblink you can click to confirm automatically.
- Either 1) Click the link in the email (will start with http://mail.google.ca/a/medportal.ca/) or 2) Copy and paste the numeric code into the confirmation window you left open and click "Verify"
You will now be able to send and receive messages from that account through your medportal email address
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Setting up your Medportal email to send and receive messages from another account
**Please note: Google recently disabled the ability to send mail as from a regular Gmail account to a Google apps domain address like your @medportal.ca account. For the time being these instructions will no longer work. If a solution is found it will be updated.**
If you would like your medportal email to be able to retrieve messages automatically from other accounts, and be able to send mail from those accounts, follow these steps:
- Click the "email" icon in medportal to open your email.
- Click "Settings" at the top right of your email window.
- Beside "Send mail as:" click "Add another email address you own.
- In the new window, enter your full name, as you would like it to be displayed and the other email address you would like to check.
- Click "Next Step >>"
- Click "Send Verification"
- Keep this next window available for later and open a new browser window or tab.
- In the new browser window, log in to and check the email of your other account.
- In your other email account, you should now have a new email with the subject "Michael G. DeGroote School of Medicine Confirmation - Send Mail as XXXXXX". Open the email.
- In the email body, there will be a numeric confirmation code that you can paste into the window you left open from the other account, as well as a weblink you can click to confirm automatically.
- Either 1) Click the link in the email (will start with http://mail.google.ca/a/medportal.ca/) or 2) Copy and paste the numeric code into the confirmation window you left open and click "Verify"
You will now be able to send and receive messages from that account through your medportal email address