ExamSoft advises that Examplify users temporarily disable their anti-virus software and close all other applications before starting the assessment, in order to avoid technical errors from occurring.
When Examplify launches an assessment and a secure test-taking environment on a computer,
- Other applications are being closed until the user exits the assessment;
- Switching to another application is de-activated until the user exits the assessment;
- The computer’s internet connection is de-activated until the user exits the assessment.
When Examplify ends an assessment and the secure test-taking environment on a computer,
- Other applications closed by Examplify are re-opened;
- The ability to switch to another application is re-activated;
- The computer’s internet connection is re-established
Please note: When Examplify launches or concludes a secure test-taking environment on a computer, it is typical for this process to take between 30 seconds to 2 minutes, depending on what other applications were left running on the computer.