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The video in the lecture archive displays but with strange colours
This may be a problem with your Windows Media Player application. On Windows platforms, many web browsers use this application as a browser plugin to play back the video. If you are using WMP version 9 or below, try upgrading to the latest version as your first troubleshooting step.
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Featured Solutions
The video in the lecture archive displays but with strange colours
This may be a problem with your Windows Media Player application. On Windows platforms, many web browsers use this application as a browser plugin to play back the video. If you are using WMP version 9 or below, try upgrading to the latest version as your first troubleshooting step.
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Frequently Asked
The video in the lecture archive displays but with strange colours
This may be a problem with your Windows Media Player application. On Windows platforms, many web browsers use this application as a browser plugin to play back the video. If you are using WMP version 9 or below, try upgrading to the latest version as your first troubleshooting step.
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
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The video in the lecture archive displays but with strange colours
This may be a problem with your Windows Media Player application. On Windows platforms, many web browsers use this application as a browser plugin to play back the video. If you are using WMP version 9 or below, try upgrading to the latest version as your first troubleshooting step.
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca
Go here and follow the directions: http://windows.microsoft.com/en-US/windows/products/windows-media-player
If you're still having problems, please contact support@medportal.ca